Order Process

At Laser Crystal we make it our business to take the hassle out of ordering corporate awards and gifts. Quite simply just brief your requirements to us and we do the rest – creating a 3D proof for you to view for approval.

3D mesh of the design Sample render of the design Image of completed HTI award

Product Quality & Quotation

Once we know your requirements we will provide a written quotation for your crystal pieces. This cost is based upon:

  • Shape and size of crystal
  • The quantity of pieces
  • The complexity of the artwork to be created

As we appreciate the vital importance of presentation - each laser crystal is supplied in a high quality satin lined gift box.

There is NO minimum order quantity or value – from a one off crystal piece to thousands of Laser Crystals we have the production capability to meet your deadlines.

Urgent orders can always be accommodated.

We also offer:

  • Branded gift boxes
  • Bases – wooden, glass or metal
  • Engraved plaques


We will discuss your requirements with you and explain how we will interpret your image into 3D. Our team of designers will create your 3D design from whatever information you have available whether that's photographs, a product, architectural plans, a letterhead, a jpeg, bitmap, ai or eps for logos or even a hand drawing.

Our preferred file formats:

Logo files : vector eps or ai files.
3D CAD model including: - DXF, IGES, STL, 3DS


Creating the 3d model

Your artwork is then passed to our highly experienced team of designers who using a 3D CAD package will bring your image to life in 3D detail.



In order to show you how your Laser Crystal will appear when finished - we create a 3D model of the crystal piece with your bespoke design inside so you can view this from a number of different angles.

For larger orders we can provide a pre-production crystal piece for final approval.


Production & Technology

Laser Crystal has the production capacity to deal with both individual pieces as well as large volume runs using our 24 hour automated production facility.

We use the very latest laser technology to create the intricately detailed 3D design is created using the power of laser light to form a series of microdots within the crystal. By controlling the movement of the beam and the microdot density we can produce an intriguing and finely detailed design. 


Request more Information

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Refund Policy

You can cancel your purchase at any time up until the order is dispatched, and a full refund will be given. Should you wish to return your item, a refund minus postage & packaging, will be given to pieces returned to us in an undamaged condition, within 14 days. This does not affect your statutory rights.


Terms and Conditions

You must be a member of one of the organisations on the list, issued by the office of civil society in order to purchase one of the crystal mementos.

All online purchases will be shipped within 14 days of your order.

If for any reason we are unable to meet this delivery date, you will be offered a full refund, or an expected delivery date.

All items will be delivered by UK mail, who will require a signature on delivery.


Who can purchase this award?

This award is only available to volunteers or members of organisations that have the Queen’s Award for Voluntary Service, from 2003 to date – no other purchases will be accepted.  You will be asked to confirm your organisation when making payment.

What is a group order?

A group order is where we deliver 10 or more awards to one address.

Is it cheaper to buy our awards as a group?

Yes – we offer a discount on each award when 10+ items are bought at the same time and also you will make considerable savings on delivery costs. However, all awards need to be paid for together and will be delivered to one address so somebody at the organisation will need to co-ordinate this on behalf of all everyone.

My group order is for over 100 awards - how do I order?

Please contact us directly so we can calculate the best way to get these delivered to you at the best price and also discuss payment options. Please call us on 01202 675000 or email sales@lasercrystal.co.uk and we will be happy to help.

How long will it take for my award to be delivered?

We aim to deliver all awards within 10 days of order but depending upon demand this may on occasion take slightly longer but we guarantee all deliveries within 28 days.

How will my awards be delivered?

All awards will be sent by Royal Mail or by courier so will require a signature on delivery.